Privacy Policy
Last updated: April 15, 2026 • Version 1.0
Introduction
At AutopilotMonster, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered customer engagement platform. By accessing or using our services, you agree to the practices described in this policy.
Information We Collect
We collect information that you provide directly to us, information from your use of our services, and information from third-party sources:
- Account DataName, email, company details, and authentication credentials.
- Communication DataCall recordings, transcripts, WhatsApp messages, and AI interactions.
- Usage DataIP addresses, browser types, device information, and interaction logs.
- Billing DataPayment information processed securely via our payment partners.
Data Security
We implement robust security measures to protect your data, as detailed in our Security documentation:
Encryption at Rest: All sensitive data is encrypted using AES-256-GCM.
Encryption in Transit: Strict TLS 1.3 encryption for all data moving between your browser and our servers.
Access Control: Granular Role-Based Access Control (RBAC) ensures only authorized personnel can access specific data.
Data Retention
We retain your information for as long as your account is active or as needed to provide you with our services. If you wish to cancel your account or request that we no longer use your information to provide you services, please contact us. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Contact Us
If you have any questions about this Privacy Policy, please contact our data protection officer at autopilot.monster@gmail.com.